Product Overview

From Dashboard to Decision

Dashboards tell you what happened. Carys tells you why it happened, what to do next, and what impact to expect — consistently, without the manual detective work.

Most organisations are well-served by their BI tools for reporting and monitoring. Dashboards communicate metrics across the business, surface trends, and keep teams aligned on the numbers. That job matters, and modern BI tools do it well.

The gap appears the moment a KPI moves. Churn spikes. Collections risk worsens. Campaign ROI underperforms. The dashboard shows the symptom clearly — but diagnosing the driver, identifying the affected segment, agreeing on an action, and tracking whether it worked: that typically becomes analyst-led detective work across multiple systems, measured in hours or days rather than minutes.

When a KPI moves, how fast does your team reach a trusted, agreed action — and who is doing the work to get there?

What Dashboards Do Well

Surface KPIs and trends across the business
Provide shared visibility for recurring reporting
Communicate curated metrics to defined audiences
Alert teams when thresholds are crossed

Where the Gap Opens

Root cause and "so what" still require people and time
KPI diagnosis becomes analyst detective work, especially across systems
Dashboard sprawl leads to shadow spreadsheets with inconsistent definitions
End users only see curated views — not the levers behind the numbers

What Carys Adds

Driver Diagnosis

When a metric moves, Carys investigates likely causes across your connected data sources — identifying which segments, cohorts, or variables are driving the change, by how much, and with what confidence. Root cause in minutes, not a day of analyst work.

Structured Recommendations

Instead of charts that still need interpretation, Carys produces decision-ready outputs: who to act on, why them, what to do, and how to identify that group again. Not narrative insight — an actionable plan.

Impact Sizing

Before a decision is taken, Carys estimates the expected impact — uplift range, risk reduction, cost — alongside sensitivity ranges so stakeholders understand the confidence level of the projection and what conditions would change it.

Governed, Reproducible Analysis

Unlike shadow spreadsheets built by analysts trying to fill dashboard gaps, Carys analysis is governed, reproducible, and auditable. Metric definitions are locked consistently across reports, eliminating the disagreements that arise when teams are working from different versions of the truth.

Best Practice: Use Both

Keep your BI platform for reporting, monitoring, and communicating metrics. Bring Carys in the moment a KPI needs a fast, evidence-based path from insight to action — so the dashboard triggers the investigation, and the investigation ends with a decision your team can act on and measure.